Here at A.P. Welding & CNC, we make all of our items to order! This process includes designing, programming, cutting, and powder coating your sign. Depending on how many orders we're getting, this can take anywhere from 1 to 3 weeks. If you haven't received any updates beyond an order confirmation, don't fret; your sign is in the works! You'll be sent tracking information via email as soon as it leaves our building.

The production timeline is an estimate, not a guarantee. We can not guarantee exact production and delivery times except for orders paid as a rush.

Please note: Specialty projects and orders can take longer.

We're here to help! We allow for changes or edits to be made to your order for a window of 24 hours after placing the order (or the following business day if ordered on a weekend or holiday). After this time period, your sign has began to be processed already and we may not be able to make further edits for you. If you need an edit made, please call us during business hours at 289-404-8968 and let us know what you need help with. Calling will ensure your request is addressed sooner rather than later, as we can receive hundreds of emails in a single day! 

Please note: It is the sole responsibility of the customer to input the correct information, spelling, and grammar. A.P. Welding & CNC is not liable for incorrect information input by the buyer. Any requests for adjustments must be made within 24 hours of placing the order.

While we do our best to package the signs carefully and ensure quality before sending them to our customers, sometimes they can arrive damaged due to mishandling by couriers. If this is the case, please send us photos of the damaged item and packaging to kristin-pap1@hotmail.com. Please include your order number or other contact information as well. We'll work to replace the sign as quickly as possible!